Technology Errors & Omissions Insurance 101
Learn how to make this insurance work for you. Understand the fundamentals of Technology Errors & Omissions Insurance, including privacy and network security exposures and the different coverage options for technology product and service providers. Learn where and how it fits into a larger insurance program.
Available in
English
French
Spanish
Course Overview
Technology companies face liability risks when their software, systems, or technical services fail to perform as intended and cause financial loss to others. This course introduces Technology Errors and Omissions (Tech E&O) Insurance and explains how coverage helps protect technology professionals and organizations from claims alleging negligence in technology products or services.
You’ll gain a clear understanding of the liability exposures associated with software failures, system disruptions, and errors in the delivery of technology services. The course examines how Tech E&O policies are structured, including key coverage elements, common exclusions, and how claims are handled when allegations arise.
Through case studies and practical risk assessments, you’ll explore how coverage can be tailored to address the specific risks faced by technology companies. By strengthening understanding of technology-related E&O exposures and insurance solutions, the course supports more informed evaluation and recommendation of coverage for organizations operating in the technology sector.
Course highlights
Coverage
Exposures
Risk Mitigation
Policy Analysis
Upgrade
From $35 US a month
Learning Objectives
Upon completing this course, you will be able to:
- Describe what Technology E&O insurance is, why it is important and who needs it;
- Identify privacy and network security exposures faced by technology companies;
- Illustrate what a Technology E&O insurance program looks like;
- Evaluate the structure of a Technology E&O insurance policy; and
- Summarize key risk mitigation and policy considerations.
Course Curriculum
- Welcome Message from Instructor
- Course Introduction and Objectives
- Chapter Introduction & Objectives
- What is Liability Insurance?
- Commercial General Liability
- The Basics of E&O Insurance
- Technology E&O Insurance
- Exclusions under a CGL: the need for Technology E&O insurance
- Tech E&O and CGL: not a perfect match
- Example of Financial Loss vs. Property Damage
- Cyber within Tech E&O
- Quiz #1: What is Tech E&O?
- Introduction & Objectives
- A technology user vs. a technology provider
- Technology user vs. a technology provider?
- Examples of technology companies
- Emerging Technologies: Insurance Implications
- Quiz #2: Who needs Tech E&O Insurance?
- Introduction & Objectives
- What are cyber exposures?
- Who is at risk for cyber exposure?
- Technology and Privacy – Who is responsible?
- What causes a privacy and network security breach?
- Network security breach – an example
- Quiz #3: Cyber, Privacy and Network Security
- Introduction & Objectives
- What are First Party & Third Party Coverages?
- Understanding Insuring Agreements
- Common Liability Insuring Agreements
- Wrongful Act, Claim and Loss
- Media Liability & Intellectual Property Coverage
- First Party Coverage
- First & Third Party – A claim example
- Part 2: First Party & Third Party – A claim example
- More Claims Examples
- Quiz #4: The Tech E&O Policy
- Introduction & Objectives
- Contract Basics
- Critical Elements of a Contract
- Breach of Contract
- Evaluating Risk
- Important Policy Considerations
- Claim Reporting Requirements
- Common Exclusions
- Limits and Sub-limits
- Quiz #5: Risk Mitigation & Important Policy Considerations
- Course Wrap Up
- Course Survey
- Technology Errors & Omissions Insurance 101 Final Assessment
Testimonials
ITC’s D&O and EPLI courses helped me understand the insurance proposals we receive AND to explain to my executive team and board members the risks we can (and cannot) manage through insurance.
Most insurance courses are either pitched at people learning about the subject for the first time or jump straight into advanced topics. The ITC courses do a great job for all learners and I particularly liked the online format since you can either spend time starting from the beginning or quickly move on to the areas of most interest to you. The course material also went beyond insurance policy language – addressing risk management, claims processes, what buyers should consider, and more.
ITC effectively tackles complex subject matters in a very creative manner. I would highly recommend to anyone looking to broaden their understanding.
Great way to enjoy an evolving subject matter. Thank you ITC, enjoyed that!
I’ve been in the insurance industry for over 20 years and this is by far the best educational material I have seen! Great for new and established professionals!
ITC Education is the perfect platform for busy insurance professionals to expand their knowledge in bite-size, manageable, easy & informative modules. The subject matter is well researched and presented in an engaging and easy-to-understand format. The modules are set up so that you can zero in on a subset or explore the topic more fully – time permitting. The examples are easily applied to real-life situations.
About ITC courses
ITC takes pride in delivering high quality, unbiased courses on professional and management liability insurance and related topics. Designed specifically for online delivery, our courses are interactive, include activities and quizzes, use practical illustrations and real-life case studies and deliver knowledge in bite-sized portions so even just 5 minutes is learning time well spent.
How we build courses
ITC courses are the product of a collaborative approach. We work closely with subject matter experts to build out course content, the ITC design team brings that content to life, and no course is published before undergoing an intense review by an industry panel. Our process also includes post-publication reviews and updates because ITC is committed to delivering quality courses that remain accurate, relevant and up-to-date, long after they are first published.
Frequently Asked Questions
With ITC, you can take any course at any time. For the best learning experience, a prerequisite may be recommended in the course description.
No. ITC no longer sells individual courses. New learners choose between:
- All-Access education, or
- ITC Advance certifications program, both of which include course access.
If you have questions, please contact ITC directly.
At ITC, we want to hear from you! Our courses are specifically developed to provide relevant and up-to-date training on insurance topics. If there is something you’d like to learn or explore and we don’t have the course, please reach out!
We take pride in providing up-to-date relevant courses! ITC is committed to reviewing all course content at least once a year and making any necessary updates or additions to course materials.
We provide a digital certificate of completion for all successfully completed courses.
Frequently Asked Questions
With ITC, you can take any course at any time. For the best learning experience, a prerequisite may be recommended in the course description.
No. ITC no longer sells individual courses. New learners choose between:
- All-Access education, or
- ITC Advance certifications program, both of which include course access.
If you have questions, please contact ITC directly.
At ITC, we want to hear from you! Our courses are specifically developed to provide relevant and up-to-date training on insurance topics. If there is something you’d like to learn or explore and we don’t have the course, please reach out!
We take pride in providing up-to-date relevant courses! ITC is committed to reviewing all course content at least once a year and making any necessary updates or additions to course materials.
We provide a digital certificate of completion for all successfully completed courses.
About ITC courses
ITC takes pride in delivering high quality, unbiased courses on professional and management liability insurance and related topics. Designed specifically for online delivery, our courses are interactive, include activities and quizzes, use practical illustrations and real-life case studies and deliver knowledge in bite-sized portions so even just 5 minutes is learning time well spent.
How we build courses
ITC courses are the product of a collaborative approach. We work closely with subject matter experts to build out course content, the ITC design team brings that content to life, and no course is published before undergoing an intense review by an industry panel. Our process also includes post-publication reviews and updates because ITC is committed to delivering quality courses that remain accurate, relevant and up-to-date, long after they are first published.
Technology Errors & Omissions Insurance 101
