Not-for-profit Directors and Officers Liability Insurance

Learn all about ‘Not-for-profit Directors and Officers Liability Insurance’ – what’s covered and what’s not, how policies are structured, what to do and expect when there is a claim, and more. This course is a must for every director of a not-for-profit organization and insurance broker!


What You Will Learn

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Exposures and protections

The legal duties of directors and officers of not-for-profits, their personal exposures and available protections.
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Insurance coverage

How D&O insurance works, what it does and does not cover, and challenges unique to not-for-profit organizations
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How claims work

What to do and what to expect when there is a claim.
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Risk mitigation

What organizations and directors and officers can proactively do to improve governance and minimize risk

Learning Objectives

Upon completing this course you’ll be equipped to:

  1. Determine which laws and regulations govern your organization, its directors and officers;
  2. Explain how and when D&O insurance pays out;
  3. Evaluate the coverage offered by your D&O policy and the options available;
  4. Describe what to do and expect in case of a claim;
  5. Upgrade your organization’s governance to minimize the chance of a claim.

Course Curriculum

  • Course introduction
  • Course objectives
  • Downloadable material
  • Chapter objectives
  • The role of a director of a not-for-profit corporation
  • Duties of not-for-profit directors and officers
  • Duty to manage
  • Duty of loyalty
  • Duty of care
  • Duty to obey
  • What are the rules to which directors and officers must adhere
  • Quiz #1
  • Chapter objectives
  • What is director’s and officer’s liability insurance?
  • Indemnification – how and when insurance pays out
  • The indemnification process
  • D&O and not-for-profit organizations
  • Indemnification and not-for-profit organizations
  • Quiz #2
  • Chapter objectives
  • The structure of a D&O insurance policy
  • Non-indemnifiable loss (side A)
  • Indemnifiable loss (side B)
  • Entity coverage (Side C)
  • Who’s covered?
  • What’s covered?
  • What’s not covered?
  • Policy extensions
  • Quiz #3
  • Chapter objectives
  • What constitutes a not-for-profit D&O insurance claim?
  • What is a claim under a D&O policy?
  • What is a wrongful act under a not-for-profit D&O policy?
  • Who can bring a claim against a not-for-profit organization?
  • Causes of claims
  • What is a loss under a D&O policy?
  • Understanding policy reporting requirements
  • Claims made and reported policies vs. claims made policies
  • Potential claim notification
  • Extended reporting period
  • Reporting a D&O claim to the insurer
  • How D&O claims are handled
  • D&O claims: defence and settlement
  • Activity: What to expect from the claims process
  • Quiz #4
  • Chapter objectives
  • A look at the risk of claims
  • Understanding governance
  • Reducing risk through good governance
  • Guidelines for directors and officers
  • Guidelines for the board
  • Quiz #5
  • Chapter objectives
  • Reasons for buying D&O insurance
  • What to buy?
  • How premium is determined?
  • Retention or deductible?
  • How much coverage to buy?
  • Terms and conditions
  • Policy length
  • The application process
  • Understanding your NFP D&O application
  • Selecting an insurer
  • What to expect from your insurance broker
  • Managing your insurance
  • Quiz #6
  • Course survey
  • Not-for-Profit Directors & Officers Liability Insurance Final Assessment
  • Course wrap up

About ITC courses

ITC takes pride in delivering high quality, unbiased courses on professional and management liability insurance and related topics. Designed specifically for online delivery, our courses are interactive, include activities and quizzes, use practical illustrations and real-life case studies and deliver knowledge in bite-sized portions so even just 5 minutes is  learning time well spent.

How we build courses

ITC courses are the product of a collaborative approach. We work closely with subject matter experts to build out course content, the ITC design team brings that content to life, and no course is published before undergoing an intense review by an industry panel. Our process also includes post-publication reviews and updates because ITC is committed to delivering quality courses that remain accurate, relevant and up-to-date, long after they are first published.


Chief Operating Officer, Energy Company

ITC’s D&O and EPLI courses helped me understand the insurance proposals we receive AND to explain to my executive team and board members the risks we can (and cannot) manage through insurance.

David Marsh, Partner, Broker

Most insurance courses are either pitched at people learning about the subject for the first time or jump straight into advanced topics. The ITC courses do a great job for all learners and I particularly liked the online format since you can either spend time starting from the beginning or quickly move on to the areas of most interest to you. The course material also went beyond insurance policy language – addressing risk management, claims processes, what buyers should consider, and more.

Broker, Australia

ITC effectively tackles complex subject matters in a very creative manner. I would highly recommend to anyone looking to broaden their understanding.

Broker, Canada

Great way to enjoy an evolving subject matter. Thank you ITC, enjoyed that!

Senior D&O Underwriter, Canada

I am impressed with the programs ITC has put together for a myriad of reasons. They simultaneously offer a high level of sophistication while also being accessible to a variety of learners. As a broker who worked with clients of varying sizes in all industries, I would find these courses impactful for the new learner within this space focusing on their own business as well as a client who has been introduced to D&O insurance before or a current buyer. Also would recommend to broker’s wanting a holistic understanding of the product’s functionality and how to articulate it to clients.  Further, as a D&O Underwriter, I found this refreshing and would highly recommend it to new underwriters or underwriters who provide coaching, mentoring, and training. The product is immensely versatile and engaging for its wide variety of appropriate users.  I will most certainly be referring others to participate in these affordable and valuable courses.

Manager, SVP, Canada

I’ve been in the insurance industry for over 20 years and this is by far the best educational material I have seen! Great for new and established professionals!


With ITC, you can take any course at any time. For the best learning experience, a prerequisite may be recommended in the course description.

At ITC, we want to hear from you! Our courses are specifically developed to provide relevant and up-to-date training on insurance topics. If there is something you’d like to learn or explore and we don’t have the course, please reach out!

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Check the CE / CPD page on our website to find out which courses qualify for credit in your jurisdiction then register for your chosen course. Once you’ve successfully completed the entire course, including all the quizzes, you will be prompted to register for your digital certificate of completion.

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When you purchase a single course you will receive lifetime access to the course from any device. This includes any future updates to course materials.

We offer a risk-free 30-day money-back guarantee on all our courses. If you are not happy with your ITC course purchase you have up to 30 days from your original date of purchase to contact ITC at [email protected] to request a full refund. All we ask is that you provide us with the reason for your refund request. It is feedback from clients like you that helps us to improve our courses.

Not-for-profit Directors and Officers Liability Insurance

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From $35 US a month

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For not-for-profits

ITC is committed to making insurance education accessible and provides special offers to eligible not-for-profit organizations.

To find out your organization’s eligibility, please contact us at [email protected] with the subject line: NFP offer.  Only organizations that are recognized as not-for-profits by their applicable governmental authority (such as the Canada Revenue Agency or equivalent) will be considered.

CEO Caroline