General (Public) Liability Insurance
Master Liability Insurance
Gain the knowledge to navigate CGL policies confidently and make informed decisions. By mastering the foundations of liability insurance, you’ll enhance your understanding of other insurance products, and your ability to support clients, manage risks, and protect businesses from financial uncertainties.
Subtitles available in
English
French
Spanish
Course Overview
Organizations face a wide range of liability risks in their day-to-day operations, from bodily injury and property damage to claims involving personal injury. This course introduces General (Public) Liability Insurance and explains how coverage helps protect businesses from the financial consequences of third-party liability claims.
You’ll gain a clear understanding of how general liability policies are structured, including the key coverages typically provided under Commercial General Liability (CGL) policies. The course also examines common exclusions, endorsements, and the factors that influence how liability risks are assessed.
Through practical examples and real-world case studies, you’ll explore how liability claims arise and how insurance responds when incidents occur. Additional topics include claims handling and subrogation principles, helping build a strong foundation for understanding and evaluating general liability coverage.
Course highlights
Understand Liability
Master CGL policies
Evaluate Policies Effectively
Navigate Claims
Learning Objectives
Upon completing this course, you will be able to:
- Explain what liability is, how it arises, and how it affects businesses and insurance;
- Describe the basic structure of a CGL policy, including coverage triggers, what is covered, and what is not covered;
- Discuss and balance important considerations when purchasing a CGL policy; and
- Describe how claims arise, are reported, and handled under a CGL policy.
Who Should Take This Course?
- Brokers and underwriters seeking to expand their expertise in liability coverage;
- Business leaders and risk managers who are confused about their policies, feel like they’re paying too much, or buying insurance online;
- Newcomers to the insurance industry building foundational knowledge of liability principles.
Course Curriculum
- Welcome
- Important Couse Instructions for Certificate Issuance
- Course objectives
- Downloadable Material
- Chapter Introduction
- What is Liability?
- What is Liability Insurance?
- History of Liability
- Understanding legal liability
- Sources of Liability and Examples
- Why is liability insurance purchased?
- Chapter 2 Quiz – Liability and the Law
- Chapter Introduction
- What is Commercial General Liability/ Public Liability?
- Insuring Clauses
- Key Terminology
- Coverage Conditions and Enhancements
- What’s Not Covered?
- Other Coverage Considerations
- Policy Terms and Conditions
- Chapter 3 Quiz – General Liability Insurance
- Chapter Introduction
- What to Expect From Your Broker?
- The Application Process
- Underwriting Considerations
- Should You Buy a Package Policy?
- How Much Coverage is Enough?
- Common Misconceptions When Purchasing GL Insurance
- Chapter 4 Quiz – Buying General Liability Insurance
- Chapter Introduction
- Coverage Triggers and Examples
- Who Can Bring a Claim?
- What To Do If There is a Claim?
- Minimizing the Chance Of a Claim
- Chapter 5 Quiz – Claims
- Course Wrap-Up
- Course Survey
- General (Public) Liability Final Assessment
Certifications
This is a required course for the following certification programs:
- Certified Cyber Liability Insurance Professional → LEARN MORE
- Certified Management Liability Insurance Professional → LEARN MORE
Testimonials
Very clear, concise content, delivered in an easy to understand way. Whether an industry vet or just starting out, you will learn something from this course- I did! It’s easy to see how this platform could complement any corporate training program. I’d thoroughly recommend ITC to any L&D manager.
I’m super impressed with the quality of the courses. Graphics are the bomb!!
Great job ITC! Love the cartoons. Complex subject matter presented in a very fun way.
These are the best online insurance training offerings I’ve seen in terms of content and ease of use.
The coverage explanations are comprehensive and straightforward, coverage comparison tips are very helpful, and the claims examples are readily adaptable to real-life client scenarios. The visuals are easy to follow and the succinct course modules allowed me to review the modules on my own timeline- or to go back to modules that I wanted to revisit. Plus, as a very welcome bonus, continuing education credits are available in certain jurisdictions!
ITC Education is the perfect platform for busy insurance professionals to expand their knowledge in bite-size, manageable, easy & informative modules. The subject matter is well researched and presented in an engaging and easy-to-understand format. The modules are set up so that you can zero in on a subset or explore the topic more fully – time permitting. The examples are easily applied to real-life situations.
About ITC courses
ITC takes pride in delivering high-quality, unbiased courses on professional and management liability insurance and related topics. Designed specifically for online delivery, our courses are interactive, include activities and quizzes, use practical illustrations and real-life case studies and deliver knowledge in bite-sized portions so even just 5 minutes is learning time well spent.
How we build courses
ITC courses are the product of a collaborative approach. We work closely with subject matter experts to build out course content, the ITC design team brings that content to life, and no course is published before undergoing an intense review by an industry panel. Our process also includes post-publication reviews and updates because ITC is committed to delivering quality courses that remain accurate, relevant and up-to-date, long after they are first published.
We provide a digital certificate of completion for all successfully completed courses. Learn how to access your certificate →
We’d love to hear from you! At ITC, we’re always exploring timely and relevant insurance topics to support your professional development. If there’s a subject you’d like to learn more about, let us know. Your ideas help us shape future courses and learning opportunities.
With ITC, you can take any course at any time. For the best learning experience, a prerequisite may be recommended in the course description.
Frequently Asked Questions
We provide a digital certificate of completion for all successfully completed courses. Learn how to access your certificate →
We’d love to hear from you! At ITC, we’re always exploring timely and relevant insurance topics to support your professional development. If there’s a subject you’d like to learn more about, let us know. Your ideas help us shape future courses and learning opportunities.
With ITC, you can take any course at any time. For the best learning experience, a prerequisite may be recommended in the course description.
About ITC courses
ITC takes pride in delivering high-quality, unbiased courses on professional and management liability insurance and related topics. Designed specifically for online delivery, our courses are interactive, include activities and quizzes, use practical illustrations and real-life case studies and deliver knowledge in bite-sized portions so even just 5 minutes is learning time well spent.
How we build courses
ITC courses are the product of a collaborative approach. We work closely with subject matter experts to build out course content, the ITC design team brings that content to life, and no course is published before undergoing an intense review by an industry panel. Our process also includes post-publication reviews and updates because ITC is committed to delivering quality courses that remain accurate, relevant and up-to-date, long after they are first published.
General (Public) Liability Insurance
