Ethics and Fiduciary Duty

A Deep Dive for Insurance Professionals

Trust is the foundation of the insurance industry—and your professional reputation. But in a complex, high-stakes environment, are you truly prepared to navigate ethical landmines and fulfill your fiduciary duty with confidence?

Gain a deep understanding of what it means to be a fiduciary, how to identify and manage conflicts of interest, and how to apply ethical and legal principles in the real world. We go beyond the theory—with real case studies, practical strategies, and action plans you can use immediately.

Learn how to build rock-solid client trust, avoid the kinds of missteps that lead to lawsuits, and become the professional your clients can count on—every time.

Whether you’re looking to raise the bar on client care or future-proof your career, this course will get you there.

Lead with integrity. Build trust. Protect your reputation. 

Pointers

What You Will Learn

Red check icon

Earn Client Trust

How to build credibility by acting as a true fiduciary, not just a service provider.
Red check icon

Navigate Conflicts Confidently

Practical steps for spotting and managing conflicts before they become liabilities.
Red check icon

Stay Legally Sharp

Key legal and ethical standards every insurance professional should know—and apply daily.
Red check icon

Lessons from Real Cases

Hard lessons from real industry missteps to help you avoid costly errors.

Learning Objectives

Upon completing this course you’ll be equipped to:

  1. Explain what fiduciary duty is all about;
  2. Identify different types of conflict-of-interest situations;
  3. List concrete steps you can take to build trusting relationships with your clients;
  4. Describe how legal frameworks and ethics principles influence fiduciary duty;
  5. Illustrate the importance of learning from real-world cases; and
  6. Prepare a personal action plan for becoming a better fiduciary for your clients.

About ITC courses

ITC takes pride in delivering high quality, unbiased courses on professional and management liability insurance and related topics. Designed specifically for online delivery, our courses are interactive, include activities and quizzes, use practical illustrations and real-life case studies and deliver knowledge in bite-sized portions so even just 5 minutes is  learning time well spent.

ITC courses are the product of a collaborative approach. We work closely with subject matter experts to build out course content, the ITC design team brings that content to life, and no course is published before undergoing an intense review by an industry panel. Our process also includes post-publication reviews and updates because ITC is committed to delivering quality courses that remain accurate, relevant and up-to-date, long after they are first published. 

Testimonials

Chief Operating Officer, Energy Company

ITC’s D&O and EPLI courses helped me understand the insurance proposals we receive AND to explain to my executive team and board members the risks we can (and cannot) manage through insurance.

5/5
David Marsh, Partner, Broker

Most insurance courses are either pitched at people learning about the subject for the first time or jump straight into advanced topics. The ITC courses do a great job for all learners and I particularly liked the online format since you can either spend time starting from the beginning or quickly move on to the areas of most interest to you. The course material also went beyond insurance policy language – addressing risk management, claims processes, what buyers should consider, and more.

5/5
Broker, Australia

ITC effectively tackles complex subject matters in a very creative manner. I would highly recommend to anyone looking to broaden their understanding.

5/5
Broker, Canada

Great way to enjoy an evolving subject matter. Thank you ITC, enjoyed that!

5/5
Manager, SVP, Canada

I’ve been in the insurance industry for over 20 years and this is by far the best educational material I have seen! Great for new and established professionals!

5/5
Account Executive/SVP, Canada

ITC Education is the perfect platform for busy insurance professionals to expand their knowledge in bite-size, manageable, easy & informative modules. The subject matter is well researched and presented in an engaging and easy-to-understand format. The modules are set up so that you can zero in on a subset or explore the topic more fully – time permitting. The examples are easily applied to real-life situations.

5/5

With ITC, you can take any course at any time. For the best learning experience, a prerequisite may be recommended in the course description.

At ITC, we want to hear from you! Our courses are specifically developed to provide relevant and up-to-date training on insurance topics. If there is something you’d like to learn or explore and we don’t have the course, please reach out!

We take pride in providing up-to-date relevant courses! ITC is committed to reviewing all course content at least once a year and making any necessary updates or additions to course materials.

We provide a digital certificate of completion for all successfully completed courses.

Check the CE / CPD page on our website to find out which courses qualify for credit in your jurisdiction then register for your chosen course. Once you’ve successfully completed the entire course, including all the quizzes, you will be prompted to register for your digital certificate of completion.

If your jurisdiction is not list on our website, ITC courses may still qualify for CE or CPD credit but it will be your responsibility as a student to verify this with your regulator.

With your course purchase or active subscription, you are able to see all obtained certificates! We encourage you to download your certificates and track your CE or CPD credits for your license renewal.

All ITC courses and subscriptions are priced in USD.

When you purchase a single course you will receive lifetime access to the course from any device. This includes any future updates to course materials.

We offer a risk-free 30-day money-back guarantee on all our courses. If you are not happy with your ITC course purchase you have up to 30 days from your original date of purchase to contact ITC at [email protected] to request a full refund. All we ask is that you provide us with the reason for your refund request. It is feedback from clients like you that helps us to improve our courses.

Ethics and Fiduciary Duty

$150.00
5 star rating

View Next Course

Customer Service instructors
Best Seller
1.5 Hours

Strategies for Delivering Bad News in Insurance

$150.00
Take the course! Master the art of customer service in insurance. Learn strategies for delivering bad news effectively. Boost client satisfaction and reduce stress.

New to e-learning?

We’ll help you find the answers! Reach out today. We are standing by to answer your questions.

Businesswoman