Cyber Incident Response: A 360° Walkthrough from Breach to Recovery

Ever wondered what actually happens when a cyber incident hits?

See a cyber incident the way your client lives it, and see exactly how response plans unfold, what decisions get made under pressure, and why every requirement you ask for in underwriting truly matters.

Built for brokers, underwriters, and risk managers, this course connects policy language to practical action. You’ll see how plans, procedures, and insurance all come together when it counts.

Sign up today and gain the knowledge to better assess risk, shape coverage, and support client resilience with confidence!

Pointers

What You Will Learn

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Incident Escalation

How to identify when a cyber event becomes an incident, breach, or crisis—and what that means for insurance notification, response activation, and legal exposure.
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Response Plans in Action

What each response plan is designed to do, when it should be activated, and how it supports business continuity and recovery.
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Roles and Coordination

Who gets involved during a cyber incident—including the Cyber Incident Response Team and Crisis Management Team—and how their decisions impact coverage and claims.
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Insurance Triggers and Documentation

When to notify the insurer, how to engage privacy lawyers and panel vendors, and what documentation is critical for a smooth claims process.

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From $35 US a month

Get Unlimited Access to all online insurance courses for $350 US / year (or a monthly subscription of $35 USD).

Learning Objectives

Upon completing this course you’ll be equipped to:

  1. Identify when a cyber event becomes an incident, breach, or crisis, and explain what that classification means for response and insurance;
  2. Explain the National Institute of Standards and Technology (NIST) Incident Response Lifecycle and apply it to real-world ransomware scenarios;
  3. Articulate when and how to activate key organizational plans: Cyber Incident Response Plan, Business Continuity Plan, Disaster Recovery Plan, Crisis Management Plan, and your Communications Strategy;
  4. Describe the roles of a Cyber Incident Response Team and a Crisis Management Team, and how they coordinate during a cyber crisis;
  5. Navigate cyber insurance requirements confidently, including when to notify, how to engage vendors, and what’s covered;
  6. Document and review a full incident timeline to support claims, improve future response, and strengthen resilience.

Course Curriculum

  • Course Introduction
  • Important Course Instructions for Certificate Issuance
  • Course objectives
  • Downloadable Material
  • Chapter Introduction and Objectives
  • Key Definitions
  • The NIST Incident Response Lifecycle in 6 Phases
  • Coordinated Response Teams – Who’s Involved and Why It Matters
  • Incident Response Foundations
  • Quiz #1
  • Introduction and objectives
  • The Phishing Email – Entry Point of the Attack
  • Detection and Analysis
  • Lateral Movement and Crisis Activation
  • Insurance Activation
  • Plans in Motion (Preparation)
  • Chapter Review
  • Quiz #2
  • Introduction and objectives
  • Containment and Business Disruption
  • The Start of Encryption
  • The Ransom Decision
  • Internal and External Communications
  • Eradication
  • Chapter Review
  • Quiz #3
  • Introduction and objectives
  • Recovery Planning and Execution
  • Regulator and Stakeholder Management
  • Recovery and Return to Business
  • Recovery and Return to Business part #2
  • Post-Incident Review and Future Preparedness
  • Chapter Review – Reflection Activity
  • Quiz #5
  • Closing Remarks
  • Course Survey
  • Cyber Incident Response – Final Assessment

About ITC courses

ITC takes pride in delivering high quality, unbiased courses on professional and management liability insurance and related topics. Designed specifically for online delivery, our courses are interactive, include activities and quizzes, use practical illustrations and real-life case studies and deliver knowledge in bite-sized portions so even just 5 minutes is  learning time well spent.

How we build courses

ITC courses are the product of a collaborative approach. We work closely with subject matter experts to build out course content, the ITC design team brings that content to life, and no course is published before undergoing an intense review by an industry panel. Our process also includes post-publication reviews and updates because ITC is committed to delivering quality courses that remain accurate, relevant and up-to-date, long after they are first published. 

Testimonials

Chief Operating Officer, Energy Company

ITC’s D&O and EPLI courses helped me understand the insurance proposals we receive AND to explain to my executive team and board members the risks we can (and cannot) manage through insurance.

Rated 5 out of 5
David Marsh, Partner, Broker

Most insurance courses are either pitched at people learning about the subject for the first time or jump straight into advanced topics. The ITC courses do a great job for all learners and I particularly liked the online format since you can either spend time starting from the beginning or quickly move on to the areas of most interest to you. The course material also went beyond insurance policy language – addressing risk management, claims processes, what buyers should consider, and more.

Rated 5 out of 5
Broker, Australia

ITC effectively tackles complex subject matters in a very creative manner. I would highly recommend to anyone looking to broaden their understanding.

Rated 5 out of 5
Broker, Canada

Great way to enjoy an evolving subject matter. Thank you ITC, enjoyed that!

Rated 5 out of 5
Manager, SVP, Canada

I’ve been in the insurance industry for over 20 years and this is by far the best educational material I have seen! Great for new and established professionals!

Rated 5 out of 5
Account Executive/SVP, Canada

ITC Education is the perfect platform for busy insurance professionals to expand their knowledge in bite-size, manageable, easy & informative modules. The subject matter is well researched and presented in an engaging and easy-to-understand format. The modules are set up so that you can zero in on a subset or explore the topic more fully – time permitting. The examples are easily applied to real-life situations.

Rated 5 out of 5

With ITC, you can take any course at any time. For the best learning experience, a prerequisite may be recommended in the course description.

At ITC, we want to hear from you! Our courses are specifically developed to provide relevant and up-to-date training on insurance topics. If there is something you’d like to learn or explore and we don’t have the course, please reach out!

We take pride in providing up-to-date relevant courses! ITC is committed to reviewing all course content at least once a year and making any necessary updates or additions to course materials.

We provide a digital certificate of completion for all successfully completed courses.

All ITC courses and subscriptions are priced in USD.

When you purchase a single course you will receive lifetime access to the course from any device. This includes any future updates to course materials.

We offer a risk-free 30-day money-back guarantee on all our courses. If you are not happy with your ITC course purchase you have up to 30 days from your original date of purchase to contact ITC at [email protected] to request a full refund. All we ask is that you provide us with the reason for your refund request. It is feedback from clients like you that helps us to improve our courses.

Cyber Incident Response: A 360° Walkthrough from Breach to Recovery

$150.00
5 star rating

Upgrade

From $35 US a month

Get Unlimited Access to all online insurance courses for $350 US / year (or a monthly subscription of $35 USD).

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