Brokers

ITC courses give brokers the skills and knowledge required to confidently navigate today’s market, serve clients’ needs, and progress professionally. As an added benefit ITC courses also qualify for Continuing Education credits in numerous jurisdictions.

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Starts at $350

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All ITC courses

Skills Learned

Policy wording analysis and coverage differentiators, coverage negotiation, and portfolio management

Career Preparation

Broking, marketing, account management, underwriting, business development, team management

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Fiduciary Liability
Popular
2 hours

Fiduciary Liability Insurance

$150.00
An important course for every pension plan and employee benefit program fiduciary – administrators, trustees and sponsors, as well as insurance and legal professionals. Learn about risks, policy structure, claims, risk mitigation and how to buy.
Ransomware and Insurance
1.5 hours

Ransomware and Insurance

$150.00
This course breaks down how ransomware coverage works, what to do if you’re hit, and how to strengthen your defenses. Learn to evaluate policies, improve readiness, and make smarter buying decisions before a breach happens.
ethical dilemmas
1.5 hours

Navigating Ethical Dilemmas in Client Relations

$150.00
Trust is built on ethical choices. This course explores what ethics means in insurance, how to recognize moral grey areas, and how to meet legal duties to clients. Learn a practical 5-step process to handle tough situations with clarity, confidence, and integrity.
Customer Service instructors
Best Seller
1.5 hours

Strategies for Delivering Bad News in Insurance

$150.00
How confident are you in your ability to deliver tough messages? Do you have a clear methodology? This course gives you practical tools to handle difficult conversations with clarity and empathy—so you can protect relationships, stay professional, and lead with confidence under pressure.
Customer Service in Insurance
Popular
3 hours

Excellence in Customer Service

$199.00
Looking to stand out in a crowded market? This is your edge. Excellence in Customer Service is a dynamic, high-impact workshop designed to sharpen the human skills that truly differentiate professionals in today’s insurance landscape.
General (Public) Liability
1.5 hours

General (Public) Liability Insurance

$150.00
This course gives you the clarity and confidence to navigate CGL policies. Master the fundamentals of liability insurance to better assess risk, support smart decisions, and protect businesses from costly exposures—today and down the road.
ethics & fiduciary duty
Popular
1.5 hours

Ethics and Fiduciary Duty

$150.00
Trust is everything in insurance—and your reputation depends on it. This deep-dive masterclass equips you to handle real-world ethical dilemmas, manage conflicts of interest, and fulfill your fiduciary duty with confidence. Learn from real cases, build trust, and lead with integrity—every time.
Commercial Crime Insurance
Popular
1.5 hours

Commercial Crime Insurance Fundamentals

$150.00
Too often overlooked or buried under sublimits, crime coverage matters more than you think. This course explains how commercial crime insurance works, what’s really covered, and how to handle a loss. Learn to spot gaps, ask the right questions, and build stronger protection against employee fraud and theft.
Captive Insurance
Popular
2 hours

Captive Insurance: From Concept to Execution

$150.00
Captive insurance isn’t just for the Fortune 500 anymore. In this hands-on course, you’ll learn how mid-sized companies and niche industries are using captives to cut costs and manage risk. Get practical strategies to advise clients with confidence—and position yourself as the go-to expert in this growing space.
Not-for-profit Directors and Officers Liability
Popular
2 hours

Not-for-profit Directors and Officers Liability Insurance

$150.00
Directors and officers of not-for-profits face real risks—and unique challenges. This course explains how D&O coverage works, what to expect in a claim, and how to strengthen governance. Learn how to protect your board, your mission, and your organization before a problem arises.
Directors & Officers Liability
Popular
2 hours

Directors & Officers Liability Insurance 101

$150.00
This isn’t your typical D&O 101. Understand the real risks directors and officers face—and why this coverage matters. This course breaks down key exposures, how and when D&O insurance responds, and what to look for in a policy. Learn what drives claims, what’s often overlooked, and how to make informed buying decisions.
Miscellaneous Professional Liability
Popular
2 hours

Miscellaneous Professional Liability Insurance Fundamentals

$150.00
A critical course for every professional or professional services organization as well as for those who support and guide them. Learn about risks, key coverages, claims, risk mitigation and how to buy.
Employment Practices Liability
Popular
2 hours

Employment Practices Liability Insurance 101

$150.00
Often overlooked, yet essential, EPLI helps protect against workplace claims like discrimination. This course covers who and what’s insured, what to expect in a claim, and what to look for in a policy—plus key trends shaping this ever-evolving coverage.
Pivot Tables
Popular
1.5 hours

Gaining Business Insights using MS Excel Pivot Tables

$150.00
Take the course! Learn how to use the pivot table feature in MS Excel to interpret data such as renewal lists and account receivable reports. 
Technology Errors & Omissions
1.5 - 2 hours

Technology Errors & Omissions Insurance 101

$150.00
Tech companies face unique risks—and standard coverage isn’t enough. This course explains what Tech E&O is, who needs it, and how it protects against service failures and security issues. Learn how policies are structured and what to watch for when advising or buying coverage.
Managing policy renewals with Excel
Best Seller
1.5 hours

Managing Policy Renewals using MS Excel

$150.00
Take the course! Learn to set up MS Excel using shortcuts, formulas and formatting; includes tips for easy ways to manage your insurance policy renewal portfolio.  
Understanding Financial Statements
Best Seller
1.5 hours

Understanding Financial Statements for Insurance Professionals

$150.00
Learn to read financials through an underwriter’s lens. This course breaks down the basics—statements, transactions, key ratios—and shows you what really matters. Perfect for anyone who wants to connect with clients at a deeper level and save time on back-and-forth with underwriters.
Cyber Insurance 101
Best Seller
1.5 hours

Cyber Insurance 101

$150.00
This is not your typical Cyber 101. A comprehensive course for anyone who wants to take their knowledge beyond the basics. Learn what standalone policies cover, how breaches lead to claims, and how to compare coverage. Includes real-world scenarios and key insights for today’s cyber landscape.
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"Ethics and Fiduciary Duty" NEW COURSE!
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