Build Real Insurance Expertise

ITC courses are delivered online and require a compatible device, internet connection, and supported web browser. View ITC’s technical requirements →

If you’re experiencing issues with course content, videos, assessments, or other features, our troubleshooting guide covers common issues and recommended steps. View troubleshooting help →

If you’re having trouble signing in to your account, start with our login troubleshooting guide for common causes and solutions. Get help logging in →

If you do not pass on your first attempt, you may retake the exam after a 30-day waiting period. There is no limit to the number of attempts while your certification access remains active. Once you pass, the exam is complete and cannot be retaken. View the final exam retake policy →

No. Once you earn an ITC certification, it does not expire. There are no renewal requirements or annual continuing education requirements to maintain your certification.

No. To earn an ITC certification, all required courses and assessments must be completed through ITC. Courses or training completed through another provider cannot be applied toward your ITC certification requirements.

However, some ITC courses are recognized by other organizations and may count toward their education or certification requirements. If you’re planning to use an ITC course toward a requirement elsewhere, please check with that organization directly to confirm eligibility.

No. Any required courses you have already completed successfully with ITC will be recognized in your dashboard after you purchase the ITC Advance certifications program, and you will not need to retake them. You will only need to complete any remaining required courses for your chosen certification before you attempt the comprehensive certification examination.

All of them! Your ITC Advance Certifications subscription gives you access to ITC’s entire course library, including the courses required for your certification and eligible elective courses.

No. ITC Advance Certifications already includes access to ITC’s entire course library, so you do not need a separate All Access Education subscription.

All Access Education is our education-only option for learners who want access to ITC courses without pursuing an ITC professional certification.

All Access Education is designed for flexible, self-directed learning and course completion.

ITC Advance certifications are structured programs that include required coursework, a comprehensive certification examination, and the awarding of a professional credential.

Both subscription options include access to the entire ITC course library.

Yes. You can cancel your subscription at any time by contacting us at [email protected]. Once cancelled, your subscription will not renew, but you’ll continue to have access until the end of the period you’ve already paid for.

Our 30-day money-back guarantee applies to both monthly and annual subscriptions. If you would like a full refund, contact us within 30 days of your original purchase date and let us know the reason for your request.

If you receive a refund, your ITC account will be closed and you will no longer have access to your courses or any completion certificates earned during your subscription.

No. ITC no longer sells individual courses. New learners choose between:

• All-Access education, or 
• ITC Advance certifications program, both of which include course access. 

If you have questions, please contact ITC directly.

Monthly and annual subscriptions provide the same access and benefits within your selected subscription plan. The difference is how you’re billed: monthly subscriptions are billed each month, while annual subscriptions are billed once per year and offer the best overall value.

Yes! Once you sign up and complete your purchase, you’ll receive a confirmation email and immediate access to the online course library. You can start learning right away.

With ITC, you can take any course at any time. For the best learning experience, a prerequisite may be recommended in the course description.

We’d love to hear from you! At ITC, we’re always exploring timely and relevant insurance topics to support your professional development. If there’s a subject you’d like to learn more about, let us know. Your ideas help us shape future courses and learning opportunities.

We provide a digital certificate of completion for all successfully completed courses. Learn how to access your certificate →

No. Any required courses you have already completed successfully will be recognized in your dashboard after you purchase the ITC Advance certifications program, and you will not need to retake them. You will only need to complete any remaining required courses for your chosen certification before you attempt the comprehensive certification examination.

Yes. After purchase, you will receive immediate access to all included courses and may begin and complete the coursework at any time. You do not need to wait for the certification exam to become available.

No. ITC does not track CE or CPD credits toward your license renewal. You can access certificates for successfully completed courses through your Student Dashboard. We recommend downloading your certificates and keeping them for your records. Learn how to access your certificates →

Check the CE / CPD page on our website to find out which courses qualify for credit in your jurisdiction then register for your chosen course. Once you’ve successfully completed the entire course, including all the quizzes, you will be prompted to register for your digital certificate of completion.

If your jurisdiction is not listed on our website, ITC courses may still qualify for CE or CPD credit but it will be your responsibility as a student to verify this with your regulator.