Insurance mastery
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Expert-led courses to help you grow and reach your insurance goals.

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Insurance Training Center

Trusted by leading brokers, insurance companies, and their clients

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94%

Of students recommend our courses to a colleague

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Trusted by employees from across the insurance industry.

Employees from leading insurers, brokers, and service providers have chosen ITC courses to grow their expertise.

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Become the Expert!

  • Gain technical insurance knowledge in a fun and accessible format
  • Show up powerfully and confidently at meetings
  • Become more marketable for a job or promotion
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Courses for insurance brokers, underwriters, adjusters and insurance buyers
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ITC Unlimited Access Bundle
Best Seller
All ITC Courses

All Access

Get unlimited access to every course in our library—one subscription, full flexibility. Whether you're deepening your expertise or just getting started, this is the smartest way to learn. Practical, up-to-date, and incredible value. One price. No limits. All the knowledge you need.
Commercial Crime Insurance
Popular
73 lessons

Commercial Crime Insurance Fundamentals

Too often overlooked or buried under sublimits, crime coverage matters more than you think. This course explains how commercial crime insurance works, what’s really covered, and how to handle a loss. Learn to spot gaps, ask the right questions, and build stronger protection against employee fraud and theft.
Not-for-profit Directors and Officers Liability
Popular
69 lessons

Not-for-profit Directors and Officers Liability Insurance

Directors and officers of not-for-profits face real risks—and unique challenges. This course explains how D&O coverage works, what to expect in a claim, and how to strengthen governance. Learn how to protect your board, your mission, and your organization before a problem arises.
Directors & Officers Liability
Popular
64 lessons

Directors & Officers Liability Insurance 101

This isn’t your typical D&O 101. Understand the real risks directors and officers face—and why this coverage matters. This course breaks down key exposures, how and when D&O insurance responds, and what to look for in a policy. Learn what drives claims, what’s often overlooked, and how to make informed buying decisions.
Miscellaneous Professional Liability
Popular
65 lessons

Miscellaneous Professional Liability Insurance Fundamentals

A critical course for every professional or professional services organization as well as for those who support and guide them. Learn about risks, key coverages, claims, risk mitigation and how to buy.
Fiduciary Liability
Popular
65 lessons

Fiduciary Liability Insurance

An important course for every pension plan and employee benefit program fiduciary – administrators, trustees and sponsors, as well as insurance and legal professionals. Learn about risks, policy structure, claims, risk mitigation and how to buy.
Ransomware and Insurance
41 lessons

Ransomware and Insurance

This course breaks down how ransomware coverage works, what to do if you’re hit, and how to strengthen your defenses. Learn to evaluate policies, improve readiness, and make smarter buying decisions before a breach happens.
ethical dilemmas
53 lessons

Navigating Ethical Dilemmas in Client Relations

Trust is built on ethical choices. This course explores what ethics means in insurance, how to recognize moral grey areas, and how to meet legal duties to clients. Learn a practical 5-step process to handle tough situations with clarity, confidence, and integrity.
Customer Service instructors
Best Seller
34 lessons

Strategies for Delivering Bad News in Insurance

How confident are you in your ability to deliver tough messages? Do you have a clear methodology? This course gives you practical tools to handle difficult conversations with clarity and empathy—so you can protect relationships, stay professional, and lead with confidence under pressure.
General (Public) Liability
38

General (Public) Liability Insurance

This course gives you the clarity and confidence to navigate CGL policies. Master the fundamentals of liability insurance to better assess risk, support smart decisions, and protect businesses from costly exposures—today and down the road.
Captive Insurance
Popular
32 lessons

Captive Insurance: From Concept to Execution

Captive insurance isn’t just for the Fortune 500 anymore. In this hands-on course, you’ll learn how mid-sized companies and niche industries are using captives to cut costs and manage risk. Get practical strategies to advise clients with confidence—and position yourself as the go-to expert in this growing space.
ethics & fiduciary duty
Popular
34 lessons

Ethics and Fiduciary Duty

Trust is everything in insurance—and your reputation depends on it. This deep-dive masterclass equips you to handle real-world ethical dilemmas, manage conflicts of interest, and fulfill your fiduciary duty with confidence. Learn from real cases, build trust, and lead with integrity—every time.
Customer Service in Insurance
Popular
90 lessons

Excellence in Customer Service

Looking to stand out in a crowded market? This is your edge. Excellence in Customer Service is a dynamic, high-impact workshop designed to sharpen the human skills that truly differentiate professionals in today’s insurance landscape.
Employment Practices Liability
Popular
56 lessons

Employment Practices Liability Insurance 101

Often overlooked, yet essential, EPLI helps protect against workplace claims like discrimination. This course covers who and what’s insured, what to expect in a claim, and what to look for in a policy—plus key trends shaping this ever-evolving coverage.
Pivot Tables
Popular
22 lessons

Gaining Business Insights using MS Excel Pivot Tables

Take the course! Learn how to use the pivot table feature in MS Excel to interpret data such as renewal lists and account receivable reports. 
Technology Errors & Omissions
43 lessons

Technology Errors & Omissions Insurance 101

Tech companies face unique risks—and standard coverage isn’t enough. This course explains what Tech E&O is, who needs it, and how it protects against service failures and security issues. Learn how policies are structured and what to watch for when advising or buying coverage.
Managing policy renewals with Excel
Best Seller
36 lessons

Managing Policy Renewals using MS Excel

Take the course! Learn to set up MS Excel using shortcuts, formulas and formatting; includes tips for easy ways to manage your insurance policy renewal portfolio.  
Understanding Financial Statements
Best Seller
62 lessons

Understanding Financial Statements for Insurance Professionals

Learn to read financials through an underwriter’s lens. This course breaks down the basics—statements, transactions, key ratios—and shows you what really matters. Perfect for anyone who wants to connect with clients at a deeper level and save time on back-and-forth with underwriters.
Cyber Insurance 101
Best Seller
59 lessons

Cyber Insurance 101

This is not your typical Cyber 101. A comprehensive course for anyone who wants to take their knowledge beyond the basics. Learn what standalone policies cover, how breaches lead to claims, and how to compare coverage. Includes real-world scenarios and key insights for today’s cyber landscape.
Testimonials

Don't Just Take Our Word for It

Aja W.

Excellent course! Recommend to all.

5/5
Rob H.

This Commercial Crime course is fantastic. The content is very easy to follow and the visuals/graphics really helped simplify what is a very commonly misunderstood insurance product. I would certainly recommend this to anybody wishing to learn more about Crime insurance and the key risk exposures that businesses should be aware of.

5/5
David M.

Most insurance courses are either pitched at people learning about the subject for the first time or jump straight into advanced topics. The ITC courses do a great job for all learners and I particularly liked the online format since you can either spend time starting from the beginning or quickly move on to the areas of most interest to you. The course material also went beyond insurance policy language – addressing risk management, claims processes, what buyers should consider, and more.

5/5
Aja Washington, Adjuster

Excellent course!

Recommend to all.

5/5
Javier Santos, Cyber Security Coach

Very informative in simple terms!

I found the Ransomware and Insurance 2022 Market Update to be very informative and delivered in simple terms. It will be beneficial to make it available in other languages like Spanish. Perhaps this can be done using a closed caption option.

5/5
Hany Abboud, Manager, Broker

I really found the Cyber Course very interesting. It made me understand the rationale behind the increased demand for Cyber Insurance, comprehend claims scenarios and relate to policy coverage. It was also very beneficial to go through terminologies and definitions pertinent to the Cyber world.

5/5

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"Ethics and Fiduciary Duty" NEW COURSE!
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